Oba Kunta Octopus creates beautiful, user-friendly online help documents that ends user frustration when it comes to using software products. Even if your application is easy to use and intuitive, users still want to have thorough documentation on how to use every feature of your software product. Our online help documents provide clear, easy-to-follow instructions that simplify unfamiliar tasks even for the technically-challenged customer.
Online searchable HTML
Online help documentation is created using cross-browser friendly HTML and CSS. All online help documentation by Oba Kunta Octopus includes built-in search so your users can find the information they need quickly. More advanced systems can be implemented to track searches from your users, making it easier for Oba Kunta Octopus writers to keep your documentation in-line with the information your users want and need to be successful with your software.
Your users benefit, your business benefits
Well-crafted online help documentation benefits your customers and benefits your business. When you enable users to find answers on their own, you free up your support team and maintain a leaner staff, saving you thousands of dollars. Plus you increase customer satisfaction because of two most important things: